Take Your Communication Skills to the Next Level

In my new booklet – The Communications Tool Set: Your Business Prescription for Communication – I help you take your skills to the next level.  The Communications Tool Set gives people a common language and professional communication skills to conduct and build relationships with each other.

Business growth is dependent on the successful communication of information.  The quality of conversations that take place and the quality of the relationships that are built can be significantly increased when people use shared professional communication tools.

Think about the amount of valuable time and money that is wasted in poor quality communication.  Isn’t it true that many of the problems you deal with every day are the result of poor communication? Because communication seems so basic, the skills are often assumed, rather than consciously practiced and applied.

Here is an example of one of the tools that will help you build a strong communications foundation in your business and personal life.

Choice & Control

The Choice and Control tools identifies the seven choices you have in any communication situation.  It reminds you to focus on producing positive outcomes by taking responsibility for your perceptions and behaviors.  The tool is based on the following concepts:

• Perceptions are based on our experience.
• We develop a set of beliefs based on that experience which, in turn, influence our thoughts or perceptions in any situation.
• Thoughts then influence feelings.
• Feelings influence our behaviors and actions.
• Actions influence outcomes.
• Outcomes generally support beliefs.
• Negative perceptions and behaviors produce negative outcomes.
• Positive perceptions and behaviors produce positive outcomes.

The seven choices teach you how you can change negative outcomes to positive outcomes:

• Leave the situation/person.
• Live with the situation/person.
• Change the situation/person.
• Change your perception of the situation/person.
• Change your behaviors with the situation/person.
• Change both your perception and behaviors.
• Pretend you’ve changed.

Are you ready to take your communication skills to the next level?  Do you want to save valuable time and money that is wasted in poor quality communication?  Contact me for more information about this robust tool set.